Established in 2010 by John Weintraub, London Eco Bikes is one of the earliest electric bike businesses in Southwest Ontario.
Since the beginning, London Eco Bikes has gained customers’ trust by offering quality products and excellent service. Under new ownership from 2021, the business processes have been even more streamlined towards providing customers with the best service and value.
We aspire to be the most preferred supplier of electric bikes and associated products and services in Southwest Ontario.
We want to:
- Be honest and provide appropriate information to enable customers to choose the right product for them
- Provide customers with the required advice so they can use their bikes to the fullest and maintain them in good condition
- Provide spare parts and services promptly
- Provide a friendly and respectful in-store environment for our customers
- Continuously analyze our internal processes for improvement that may translate to more customer satisfaction/customer delight