FAQs

E-bikes do not require license, vehicle registration / plate or insurance.

Ontario Ministry of Transport define ebikes as motorized bicycles that can look like conventional bicycles, scooters or limited-speed motorcycles.

Ebikes must have:

  • steering handlebars
  • working pedals
  • an electric motor not exceeding 500 Watts
  • a maximum speed of 32 km/h
  • a maximum weight of 120 kg
  • a permanent label from the manufacturer stating that your e-bike conforms to the federal definition of a power-assisted bicycle.

You don’t need a driver’s license, vehicle permit or license plate to ride an e-bike, but you do need to:

  • be 16 or older
  • wear an approved bicycle or motorcycle helmet
  • keep your e-bike in good working order

No. If there are no pedals on the e-bike, it is no longer considered to be an e-bike because it does not conform with the Highway Traffic Act definition of a power-assisted bicycle.

Modifying your e-bike to increase its speed beyond 32 km/h will no longer qualify it as an e-bike.

It depends on the particular circumstances that led to your licence suspension. If your licence is suspended because of a conviction that has resulted in a driving prohibition under the Criminal Code of Canada, you cannot legally operate an e-bike.

If your driver’s licence has been suspended under other circumstances, you should discuss your situation with a licensed legal practitioner before deciding to operate an e-bike.

You can carry passengers on your e-bike if it was designed for more than one person. Passengers are not allowed on a bicycle designed for one person.

You should check the manufacturer’s information to see if your e-bike was designed to carry passengers. E-bike passengers must be at least 16 years old.

Please check the warranty conditions of the specific ebike you have purchased. Most of EMMO ebikes have the below warranty conditions.

Comprehensive One Year Warranty:  One year repair or replacement is extended to the original owner on the frame, swing-arm, motor and controller against manufacturer’s defect in workmanship and materials on all e-bikes, mobility scooters. Manufacturer’s comprehensive warranty does not cover such parts including, but not limited to seats, plastic housings and shrouds, pitting, scratches and chips, brake pads, tires, tubes or damage due to lack of maintenance, accident, misuse or abuse. Damage incurred from floods, road salt and other foreign debris or chemicals are not covered by the comprehensive warranty. For ebike purchased from London Eco Bikes, the labour of any warranty repair will be covered by the store if it is being repaired at the store. The parts will be covered by Emmo.

Six Month Warranty on original Batteries and Chargers provided that they have been maintained as instructed by your vehicle handbook and not subjected to freezing temperatures. For Lithium models, the chargers must match the lithium batteries. Emmo is not responsible for any damage resulting in using another brand or voltage of charger.

Labour and parts are free of charge when the part is under warranty. If the warranty has expired, London Eco bikes’s labour hourly rate and parts will be applied.

Certain conditions that may limit or completely void the warranty of your e-bike are altering the bike from its original design or its intend use eg: pulling a trailer, as a delivery vehicle or any commercial use.

E-bikes may not get stolen at any more frequency than non-electric bikes.

The best ways to protect your bike from theft are:

  • Get a high-quality bike lock. Cable locks are way too easy to cut.
  • If you are parking your bike in your garage, lock your garage.
  • When in public, lock your bike in a visible location.

You can ride your e-bike on most roads and highways where conventional bikes are permitted, with some exceptions.

You can’t ride your e-bike:

  • on certain provincial controlled access highways, such as the 400 series, the Queen Elizabeth Way, the Queensway in Ottawa or the Kitchener-Waterloo Expressway
  • on roads, including sidewalks, where bicycles are banned under municipal by-laws
  • on roads, sidewalks, bike paths, bike trails or bike lanes where e-bikes are prohibited

Drinking and driving a motor vehicle is a Criminal Code offence and charges are laid under the Criminal Code of Canada. Under the Criminal Code, the definition of a “motor vehicle” includes an e-bike, and anyone operating an e-bike intoxicated could be charged for impaired driving. If convicted, the offender would be subject to the Criminal Code penalties, including a fine or jail time, and a driving prohibition.

Under the Highway Traffic Act, an e-bike is not classified as a motor vehicle, so penalties for impaired driving under the Act would not apply.

Please check this guide: http://www.mto.gov.on.ca/english/driver/pdfs/cycling-guide.pdf

The City provides over 350 km of pathways, bike lanes and cycle tracks.

Check out this URL

Cycling Master Plan and Transportation Master Plan outline the City’s plans toward a fully connected, accessible network that is safe for all users.

Legal travel top speed is 32km/h. Off-Road top speed can reach up to 65-70km/h depending on the model.

Travel range of the ebike depends on its battery pack and is theoretically calculated based on conditions such as riding on level ground, no stops, no winds, warm temperatures for a 175lb rider with no extra cargo.

For our ebikes with a 72V/20AH battery, a travel distance of up to 50 Kms, and with a 72V/35 AH battery, up to 70 Kms is suggested. Stronger the battery, longer is the travel range.

Manufacturers recommend up to 500 recharge cycles for lead acid battery, and 1000 recharge cycles for lithium battery.

250-600 lbs depending on the model.

You can carry passengers on your e-bike if it is designed for more than one person.

E-bike passengers must be at least 16 years old.

Start typing and press Enter to search

Shopping Cart

No products in the cart.